Shop management + intelligence
Cloud, DVI, texting, payments, a labor guide, a QuickBooks bridge — every platform ships the same list. None of them ship the intelligence. Otto rides on the tools your shop already runs and adds the part that actually grows the business.
Built by a working shop — Southern Tire & Wheel — not a slide deck.
The problem
Eighteen shop-management systems, one feature list between them. The work that makes a shop money — writing the estimate, catching the declined job, bringing the customer back — is still done from memory, or not at all.
What Otto does
A symptom, a DVI finding, or a VIN becomes a priced repair order — parts, labor, and fluids assembled, not typed.
Industry times reconciled with your shop's own actuals, so the number on the estimate is the number the bay hits.
Fitment- and supersession-aware, optimized across your vendors — and the cost flows straight to the books.
A trouble code becomes likely cause → the parts and labor to fix it, right inside the repair order.
Every job a customer put off is remembered and resurfaced — timed to mileage, season, and price. It's often more than the work you sell today.
Track each vehicle's real mileage pace and tire wear; know what's due before the customer does, and reach out first.
Answers the call, already knows the customer and their vehicle, quotes the job, and books the bay.
The books post natively — the ledger lives in Otto, not stapled to QuickBooks. The bridge the whole trade hates just goes away.
The payoff
Your customer opens one place and sees everything about their car — every service, what's due, what it'll cost, open recalls, full history. Always up to date, because Otto owns the record instead of re-scraping it. That's the thing no shop tool on the market can hand a customer.
How it fits your shop
Otto doesn't demand you rip out what works. It rides on top of ShopMonkey today and can become your whole system tomorrow — same platform, three depths, no data migration to get from one to the next.
A keyless, drop-in online-booking widget for the site you already have. You're a tenant from day one, so your record starts building immediately.
Keep running ShopMonkey. Otto captures your record and runs every engine — estimates, predictive maintenance, the customer garage — on top.
When you're ready, Otto becomes the operational system of record — the ERP, the books, the whole shop — and ShopMonkey is gone.
booking widget → wrapper on ShopMonkey → full Otto — a flip, not a migration
Who it's for
Especially the small-to-mid-sized shops the big platforms treat as an afterthought — the ones that win on trust and can't afford to leave money on the table.
Early access
Book a walkthrough on your own numbers. We'll show you the estimates, the declined-work you're sitting on, and the garage your customers would open.